FAQ

1.     What is Privi?

a.     Privi is a messaging system designed to be private and secure.

2.     How is my data protected?

a.     When you send data to a contact, that data is encrypted before leaving your device and only decrypted on the recipient’s device.  The server has no way to decrypt or manipulate that data.

3.     How is my identity protected?

a.     Privi does not use any personally identifiable data to create your account.  The server assigns your account a unique random number when created.  The name you use for your account is only visible to your contacts.

4.     How do I use Privi?

a.     Use Privi like any other messaging app to send text and images.

5.     What if I lose my phone?

a.     You can create a backup of your account and entrust it to one of your contacts.  That backup is only available to your trusted contact, and only they can restore your account to a new device.

6.     What encryption algorithms does Privi use?

a.     All data is encrypted with AES256 in Galois/Counter Mode.  The key exchange uses Elliptic Curve Diffie-Hellman with curve25519 keys.

Contact us

Privi is private by design.  Therefore, if you have a problem or concern specific to your account, please report the issue in the app using the Report Problem form in the settings page.

For all other issues, please email support at pri.vi